Terms of Service

Terms and conditions for using Brantenna services.

Last updated: December 2024

1. Acceptance of Terms

By accessing or using Brantenna services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Brantenna provides business management software including point of sale, inventory management, customer relationship management, and financial reporting tools.

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Use the services in compliance with applicable laws
  • Not attempt to access unauthorized areas of the system
  • Report any security vulnerabilities you discover

4. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly stated in our refund policy.

5. Data Ownership

You retain ownership of all data you input into the system. We process your data solely to provide the services and as described in our Privacy Policy.

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible.

7. Limitation of Liability

To the maximum extent permitted by law, Brantenna shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the services.

8. Termination

Either party may terminate this agreement with 30 days written notice. Upon termination, you will have 30 days to export your data.

9. Governing Law

These terms shall be governed by the laws of Kenya. Any disputes shall be resolved in the courts of Kenya.

10. Contact

For questions about these Terms of Service, please contact us:

  • Email: hello@brantenna.com
  • Phone: +254 742 835 066
  • Location: Kenya